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Infinity Training and Assessing can offer a variety of signalling training courses at our fully equipped premises in Horsley Cross.

The instructors provided will be highly experienced in the technical subject and either be working towards the recommended level 4 trainer qualification or will have already achieved this or higher.

To view the courses we are able to offer please click on the links. However should you not be able to find the course you require please email us at info@infinity-training.co.uk and we will do our best to help.


"We found the trainer to be very knowledgeable, patient and helpful throughout the course. Everything was explained in a manner that was easy to take in and remember. All in all it was a great course" Technotrack Engineering Team Leader

Effective Mentoring

New category?
Number of delegates: 8
Duration: 1 day
Location: Horsley Cross

Who should attend
This course is suitable for first time mentors as well as those who already have experience at mentoring and who wish to improve their techniques and mentoring styles.

On successful completion of the course, delegates will have covered the following areas:
  • What is mentoring and how can it contribute to organisational and individual development?
  • Coaching vs. Mentoring - what is the difference?
  • Managing the mentoring process from course completion or for NVQ/QCFs
  • Establishing ground rules, setting targets and expectations
  • Your mentoring style; how this effects your learner and how self awareness can enhance the mentoring relationship
  • Developing an effective relationship with your mentee
  • Limits and boundaries of the mentor
  • Mentoring values
  • Pitfalls when mentoring and how to avoid them
  • The importance of self management and being a professional mentor
  • Listening and responding in an empathetic manner
  • Evaluation of a mentoring session
  • Goal setting and action planning
  • The importance of communication with the mentee's employer

Learning approach
100% classroom-based with PowerPoint presentations and visual aids
Active discussions with delegate's involvement including question and answer sessions, role play, useful notes and handouts for future revision.
Short theory test to gather evidence that the learner has understood and achieved the required standard.

Delegates need a good understanding of the English language and be able to communicate well at all levels. In addition to this delegates need to be deemed as competent in the subject on which they will be mentoring.